Banned Software and/or Plugins - Powered By Kayako eSupport

07 Sep 2010

Support Center » Knowledgebase » Banned Software and/or Plugins

	Banned Software and/or Plugins

Solution Most likely you are reaching this page because you are using a software or a extension for Firefox that we don't allow.

Currently we do not allow browsers that are using the following plugin's:

Megaupload SX (Firefox Plugin/Extension)

How to disable Megaupload SX:

1) In Firefox go to the 'Tools' menu
2) Put your cursor over 'Megaupload 3' (version may be older)
3) Put your cursor over 'Disabled' and click

NOTE: If you had megaupload installed before for IE or FireFox and it was uninstalled, it may still have the User Agent showing MEGAUPLOAD whenever it hits a site. You may have to manually change the User Agent back to a normal name. Instructions are available at these URLs:

FireFox users click here
Internet Explorer users click here

You should now be able to access the site. If not, please submit a ticket.

Article Details

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Created On:

10 Oct 2007 01:50 PM